customer-facing metrics

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Customer-Facing Metrics: The New SaaS Imperative

We are generating and collecting more information than ever before. In fact, according to Domo, 90% of all data that exists today was created in…

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6 Steps To Build Successful Customer Relationships

6 Steps To Build Successful Customer Relationships

Analytics is a complex beast. When you think about everything you want to build and track, it’s easy to get carried away. That’s where Keen comes in.

Industry Trends
Teresa Day •

TechDay LA Recap

It’s hard to believe, but TechDay LA 2019 has officially come and gone! This was our first year attending TechDay NY and LA, and we’ve thoroughly enjoyed our experience.

Community
keenblog •

Designing Data Visualizations for Mobile: Best Practices

According to SimilarWeb, there’s a 58% chance that you’re reading this on your phone; that’s the rough estimate for site visits from American mobile devices…

Data
keenblog •

11 Great Environmental Visualizations on the Internet (2019)

With endless troves of biological, ecological, and financial data, there’s so much to be done to tackle problems of keeping the planet safe. However, sometimes…

Data
keenblog •
An Example of Customer Success Metrics within a Dashboard

Software that Delivers Clear Customer Analytics is the True Key to Customer Success

The power in terms of the relationship between customer and business these days, is hands down, with the customer. They have more control and options,…

Data
Teresa Day •
The Beat Viz

From Engineer to Designer: Basics for New Data Visualists with Ash Shih

Last month, famed data viz blog Storytelling with Data profiled the work of an unknown, young engineer-turned-designer, Ash Shih, praising him for his unconventional use…

Data
Teresa Day •

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