customer-facing metrics

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Customer-Facing Metrics: The New SaaS Imperative

We are generating and collecting more information than ever before. In fact, according to Domo, 90% of all data that exists today was created in…

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Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

By way of the Spotify dashboard, the software’s developers are showing everyone how customer-facing metrics can enhance their artists’ experience with the platform.

Data
Chris Fruci •
top_content_analytics_tools

Top Content Analytics Tools To Help You Create More Effective Content

If you aren’t using analytics to help improve the content you’re putting out, you could be missing out on major business opportunities.

Industry Trends
Teresa Day •
Your Users Want Insights: An Intro To Metrics For End-Users

Your Users Want Insights: An Intro To Metrics For End-Users

Have you ever wondered if the addition of end user experience metrics within your platform could help to better demonstrate the value of your software and apps?

Industry Trends
Matt Greener •
That’s a Wrap! Recapping 2019 and looking forward to 2020

That’s a Wrap! Recapping 2019 and looking forward to 2020

2019 was a fantastic year for Keen. We loved helping so many of you harness the power of data to create value for your end-users and customers. We are proud of the way our team embraced the challenges of modern-day data visualization, and we look forward to enhancing our platform even more in the new decade.

Community
Teresa Day •
Build User Analytics Dashboards To Help Customers Love Your Product

Build User Analytics Dashboards To Help Customers Love Your Product

Let’s look at how you can build user analytics dashboards with metrics to help your end users understand, get the most value out of, and love your product.

Tech
Teresa Day •
The New And Improved Keen Community Slack

The New And Improved Keen Community Slack

Keen launched our community Slack back in April 2015! Now we’re launching a new customer engagement initiative to support and facilitate the growth of our community as a whole.

Community
keenblog •

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