Blog

Desiree Romero | April 2, 2020

How to Delight Your Customers using their Own Data

Enjoy increased customer engagement and retention of your software by providing your end-user with a visual representation of their own data.

Data

Desiree Romero | March 31, 2020

Five Tips on Working from Home from the Keen Team

Our top five tips to help you and your teams become better virtual workers.

Community Culture Industry Trends

Desiree Romero | March 30, 2020

Keen Appoints Technology Veteran Laith Dahiyat as General Manager

We are excited to announce and welcome Laith Dahiyat to the Keen team as our new General Manager, overseeing business operations and strategy.

Announcements Community

keenblog | March 5, 2020

Stay Ahead of Your Competitors by Leveraging Events-Based Billing

B2B SaaS billing has quietly been going through an incredible transformation that is affecting all players in the ecosystem. That change is in response to…

Announcements Data Industry Trends Product

Ben Kuhn | March 5, 2020

Keen + Chargify = Changing The Landscape of Billing One Event at a Time

I am writing to announce some exciting news — Keen has been acquired by Chargify! This journey started last year when Chargify’s CEO, Paul Lynch,…

Announcements Community

Alexandra Meyer | January 29, 2020

Delivering Embedded Analytics to Your Customers

Companies like Medium, Spotify, Slack, and Intercom are leveraging data as a core product offering to drive results.

Tech

Chris Fruci | January 22, 2020

Spotify Helps Artists Grow Their Global Fan Bases Through Customer-Facing Metrics

By way of the Spotify dashboard, the software’s developers are showing everyone how customer-facing metrics can enhance their artists’ experience with the platform.

Data Industry Trends

Teresa Day | January 16, 2020

Top Content Analytics Tools To Help You Create More Effective Content

If you aren’t using analytics to help improve the content you’re putting out, you could be missing out on major business opportunities.

Industry Trends Tech

Matt Greener | January 7, 2020

Your Users Want Insights: An Intro To Metrics For End-Users

Have you ever wondered if the addition of end user experience metrics within your platform could help to better demonstrate the value of your software and apps?

Industry Trends Tech