Customer-Facing Metrics Use Cases

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CRM Software
CRM Software

CRM Software

Drive increased customer engagement by enhancing your CRM software with Keen-powered analytics. Provide your customers with line graphs, bar charts, pie charts, maps, and more that will provide a bird’s eye view of their business progress.

Learn how to implement customer-facing metrics into your CRM software reporting here.

E-Commerce Built with Keen
E-Commerce Built with Keen

E-Commerce

eRetailers rely on customer-facing metrics to understand the health of their business, their sales needs, and how to increase conversion on valuable inventory in a highly competitive space. The right data at the right time gives your product an edge over competitors.

See e-commerce insights in action right now with Keen’s demo shop.

Ad Tech Dashboard
Ad Tech Dashboard

Advertising and Marketing Technology

Marketing thrives on data. Budget, cost-per-click, click through rates, and conversion rate are just a few of the KPIs that marketers need to review at a moment’s notice to successful campaigns. Keen makes it simple to query and embed data to find answers and unlock new insights for customers.

Learn how to implement customer-facing metrics into your Ad Tech software reporting here.

Help Desk Dashboard
Help Desk Dashboard

Help Desk Software

Master your ticket backlog with Keen’s embedded analytics for help desk support. Reduce resolution time, improve ticket distribution, and increase the number of tickets solved by employing data visualization that gets right to the point of what your support team needs.

Learn how to implement customer-facing metrics into your help desk software reporting here.

Need a specialized solution? Keen has you covered.

Anything that’s countable can be Keen. Make your value visible, surface important events and weave analytics directly into
your products.

Check out more ideas on uses cases or chat with us today to discuss how we can help.

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