Services / Concierge Onboarding

Nail your implementation
the first time.

With our Concierge Onboarding service, our specialists will guide your team on how to create a robust data model, stream events to Keen, analyze and visualize your data, and help you prepare for a production release.

Concierge Onboarding includes 10 hours of engagement with a Delivery Manager and Solutions Architect through the following schedule. Starting from $5,000.

Onboarding Schedule

Meeting 1 hr

Kick off, customer demo, event modeling review

Outcome

Working knowledge of event modeling and best practices

Duration

1 hr

Homework 10 hrs

Define event architectures

Outcome

Draft data model, including event types, properties and collections

Duration

10 hrs

Meeting 1 hr

Event model review

Outcome

Clear action items for finalizing data model

Duration

1 hr

Homework 5 hrs

Finalize event model

Outcome

Production-ready event data model

Duration

5 hrs

Meeting 1 hr

Event architecture review

Outcome

Full understanding of customer stack and data pipelines

Duration

1 hr

Homework 10 hrs

Begin streaming events to Keen

Outcome

Queryable data in the Keen platform

Duration

10 hrs

Meeting 1 hr

Query building best practices

Outcome

Working knowledge of Compute products and deployment best practices

Duration

1 hr

Homework 10 hrs

Define where to deploy caching vs ad hoc + build required queries for dashboard

Outcome

Deployment methods, query strategy, UX modeled for Keen's API

Duration

10 hrs

Meeting 1 hr

Query building review meeting + best practices for viz

Outcome

Finalized query types for all KPIs, working knowledge of how to develop on Keen's API

Duration

1 hr

Homework 40 hrs

Deploy code

Outcome

Write and deploy javascript to create a staging version of Keen-powered product

Duration

40 hrs

Meeting 1 hr

Final production readiness check-in

Outcome

Final action items for finalizing deployment, visualization updates, customization

Duration

1 hr

Homework 8 hrs

Finalize deployment and productization

Outcome

Production version ready for release

Duration

8 hrs

Meeting 1 hrs

Post launch review (day after)

Outcome

Optimize implementation based on usage patterns

Duration

1 hrs

Meeting 1 hrs

3 Month check-in with Keen

Outcome

Review customer priorities, iterate implementation, and address any challenges

Duration

1 hrs

Meeting 2 hrs

2 Hours buffer for hands on meetings

Outcome

Specific needs addressed

Duration

2 hrs

Interested in Concierge Onboarding?

Get set up for success by working directly with our team on your integration. Contact us to learn more about working with our team.

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