Services / Concierge Onboarding
Nail your implementation
the first time.
With our Concierge Onboarding service, our specialists will guide your team on how to create a robust data model, stream events to Keen, analyze and visualize your data, and help you prepare for a production release.
Concierge Onboarding includes 10 hours of engagement with a Delivery Manager and Solutions Architect through the following schedule. Starting from $5,000.
Onboarding Schedule
Kick off, customer demo, event modeling review
Working knowledge of event modeling and best practices
1 hr
Define event architectures
Draft data model, including event types, properties and collections
10 hrs
Event model review
Clear action items for finalizing data model
1 hr
Finalize event model
Production-ready event data model
5 hrs
Event architecture review
Full understanding of customer stack and data pipelines
1 hr
Begin streaming events to Keen
Queryable data in the Keen platform
10 hrs
Query building best practices
Working knowledge of Compute products and deployment best practices
1 hr
Define where to deploy caching vs ad hoc + build required queries for dashboard
Deployment methods, query strategy, UX modeled for Keen's API
10 hrs
Query building review meeting + best practices for viz
Finalized query types for all KPIs, working knowledge of how to develop on Keen's API
1 hr
Deploy code
Write and deploy javascript to create a staging version of Keen-powered product
40 hrs
Final production readiness check-in
Final action items for finalizing deployment, visualization updates, customization
1 hr
Finalize deployment and productization
Production version ready for release
8 hrs
Post launch review (day after)
Optimize implementation based on usage patterns
1 hrs
3 Month check-in with Keen
Review customer priorities, iterate implementation, and address any challenges
1 hrs
2 Hours buffer for hands on meetings
Specific needs addressed
2 hrs
Interested in Concierge Onboarding?
Get set up for success by working directly with our team on your integration. Contact us to learn more about working with our team.
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